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Frequently Asked Questions

1. Why should I buy WebWatcher?
2. How do I access the recorded information?
3. Does WebWatcher record everything?
4. Does it take a lot of time to monitor a computer?
5. How will I know that WebWatcher is really working?
6. Is WebWatcher compatible with my computer?
7. I install WebWatcher on my computer or on the computer I want to monitor?
8. How do I install WebWatcher?
9. Do I have to use the same computer to access the recorded information?
10. Is WebWatcher invisible?
11. Does WebWatcher email me reports?
12. How do I retrieve the information that WebWatcher has recorded?
13. Does WebWatcher work on a laptop?
14. Can WebWatcher block websites?
15. Will WebWatcher record all emails?
16. Will WebWatcher record Instant Messages?
17. Will WebWatcher record websites?
18. Does WebWatcher have a keylogger?
19. If I want to monitor more than one computer, do I need to buy another license?


1. Q. Why should I buy WebWatcher?
A. WebWatcher is the most powerful monitoring software available. All our tools are intelligently designed to be both effective and easy to use. Our software is one of the only programs that lets you remotely monitor computers without having to physically access the target computer. Our web based interface is user-friendly and can be conveniently accessed from any computer in the world with an Internet connection.

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2. Q. How do I access the recorded information?
A. Just login to your secure online account with your username and password and you'll see all your data. As the only web based monitoring program available, we use 128-bit encryption guaranteeing the safety and security of your information.

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3. Q. Does WebWatcher record everything?
A. Yes, WebWatcher records all emails, IMs, websites visited, and anything typed.

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4. Q. Does it take a lot of time to monitor a computer?
A. No. Once WebWatcher is installed, it records automatically. Also, our Content Filtering makes accessing your data easy. You can sort, filter and organize your data so that you can find what's important without spending a lot of time searching through files.

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5. Q. How will I know that WebWatcher is really working?
A. Just login to your secure online account to see the recorded data. Or you can enter the hotkey sequence on the monitored computer to view the WebWatcher status panel.

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6. Q. Is WebWatcher compatible with my computer?
A. WebWatcher is PC compatible (Windows 2000, XP, Vista and Win7 on both 32 and 64 bit platforms.), but isn't compatible with Mac.

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7. Q. Do I install WebWatcher on my computer or on the computer I want to monitor?
A. The Setup Wizard can be installed on any computer, but the monitoring software must be installed on the computer you wish to monitor.

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8. Q. How do I install WebWatcher?
A. After you complete your purchase, you'll receive an email with a link to the Setup Wizard. Just follow the easy onscreen directions. Once the Setup Wizard is complete, you'll receive a link to download the actual software. Remember, the Setup Wizard can be completed from any computer, but the software itself has to be installed on the computer you wish to monitor.

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9. Q. Q. Do I have to use the same computer to access the recorded information?
A. No. Once the software is installed on the computer you wish to monitor, you can view the data from any computer in the world with Internet access. For example, one day you can monitor from the office, the next day from home, and if you're out of town during the weekend, you can monitor from a hotel computer. It doesn't matter what computer you use to monitor from, since you can access your data online.

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10. Q. Is WebWatcher invisible?
A. Absolutely! By design, WebWatcher is completely invisible. Originally designed to meet the exacting standards of the world’s intelligence community, WebWatcher is automatically hidden from everyone except the people authorized to see it. It does not appear in the Registry, the Process List, the System Tray, the Task Manager, on the Desktop, or in Add/Remove programs. There aren’t even any visible files on the computer..

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11. Q. Does WebWatcher email me reports?
A. No. Email isn't secure for transmitting information. Any program that emails your data puts your private information at serious risk. WebWatcher offers the only web based monitoring system of its kind. We use 128-bit encryption to ensure the highest level of data security.

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12. Q. How do I retrieve the information that WebWatcher has recorded?
A. Just log into our secure web based interface from any computer in the world with a standard web browser. Visit our demo to see actual screenshots of the program.

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13. Q. Does WebWatcher work on a laptop?
A. Yes. WebWatcher will record computer activities and upload the data to your account when the monitored computer is reconnected to the Internet.

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14. Q. Can WebWatcher block websites?
A. Yes. WebWatcher can both block websites and record websites. When it encounters an Alert Word on a site, it can block that page or take a screenshot for later review. You can also block specific URL addresses.

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15.Q. Will WebWatcher record all emails?
A. Yes. WebWatcher records emails and you'll be able to see the subject of the email, who sent it, who received it, the time and date email is sent and received, the contents and any attachments. Our email recorder is compatible with all of the most popular email programs including web based email.

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16. Q. Will WebWatcher record Instant Messages?
A. Yes. WebWatcher records instant messages. Our software is compatible with all of the most popular instant message programs including AOL Instant Messenger (AIM), MSN Messenger, Windows Messenger and Yahoo Messenger.

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17. Q. Will WebWatcher record websites?
A. Yes. WebWatcher records websites visited. With just a click, you'll be able to visit the exact website visited and see what was viewed including searches performed.

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18. Q. Does WebWatcher have a keylogger?
A. Yes. Our invisible key logger records every keystroke, even when a user is offline.

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19.Q. If I want to monitor more than one computer, do I need to buy another license?
A. Yes. An individual license is required for every computer that you wish to monitor. We offer volume discounts for multi-license purchases.

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